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Home and Community Care Services Team
Direct telephone line 9891 6510
Or use the form on the left and select HACC
Home and Community Care Business Operating Hours
Monday to Friday 0830 – 1630 hours.
Client intake for new referrals 0830 – 1600 hours
From 0530-0900, 1700-2300 hours
Monday to Friday contact the roster allocating office
Weekends and Public Holidays
From 0530-2300 hours contact the roster allocating office
Out of Hours Critical Incidents and Emergencies
From 2300-0530 hours 7 days a week please contact Cathy Bouvy Operations Manager
Clients will be given an after hours mobile number upon request
If you need an interpreter, please call TIS National on 131 450 and ask them to call Heartbeat on 9891 2255. Our business hours for national translations are 0830-1630 Monday to Friday
You can also visit the TIS National website for translated information about the service TIS National provides. Click on the image link below.