Here at Heartbeat community, we are dedicated to improving the quality of life of our clients their families and our staff. We are passionate about matching the needs of our clients to our support staff to ensure the best possible outcomes and experience. Our support staff are dedicated and committed: our excellent staff retention rates reflect Heartbeat’s reputation as an employer of choice and also ensure the continuity of care and peace of mind to our clients.

We pre-screen all our staff to guarantee their capability and reliability. Our exacting standards mean we attract the best support staff to care for you or your loved ones. We have the staff to meet the needs of any client, from one hour a week to 24-hour care. Heartbeat community believes in maintaining the dignity of our clients.

Heartbeat support staff enjoy the unique flexibility our agency offers. We support and nurture our staff because we know that great support staff come from Heartbeat.

People with a visual impairment and/or their carers or family and friends are encouraged to contact us by telephoning  98912255  for a discussion and can request a face to face meeting at our office or at a location of their choice 7 days a week from 0530 to 2300 hours.

E-text  We can convert our printed materials to electronic text for all clients with this support need. The structure and construction of such material is important to ensure it is accessible for people using screen reader technology and we can produce Rich Text Format files, and, structured Word documents. We are always happy to discuss your particular needs and support you to meet your personal goals and aspirations.