Disability Support Services2021-09-24T15:29:24+10:00

You’re in control

Heartbeat community provides support staff to clients of all ages. We can provide support services from domestic assistance to complex needs.

Heartbeat support staff are skilled and supported by an experienced management team. Our support staff are provided with ongoing training and supervision to ensure you or your loved one receive the best possible support.

Every Heartbeat Support Worker is screened for their capability and suitability and must hold a relevant qualification in Attendant Care with recent industry experience. We conduct mandatory employment history checks, health screening and ensure that all support staff hold and maintain a current National Police Check and a NSW Working With Children Check.

Heartbeat gives you peace of mind to get on with your life. All our support staff are covered for Workers Compensation and all other statutory insurances.

Our main role is focused on your individual goals and planned care needs. We provide you with great support workers to give you the very best care possible, and positive outcomes for you. Our approach provides flexible support options, always putting you or your loved one at the centre of everything we do.

There are no limitations to our range of support services and individual case managed options. Please contact our team to discuss yours or you loved ones support needs.

Our Service Charter

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Respite Options

Caring for your loved one is very rewarding but can sometimes be stressful and tiring. Respite care allows you to have a break, recharge your batteries and attend to some of your own lifestyle needs. With help from care workers from Heartbeat, you can take that break knowing with full confidence that your loved one will be well cared for whenever you need a break. Respite care can be in your own home, an aged care facility, supported accommodation living units and community based with social outings. We provide care workers from as little as few hours a day, overnight, [...]

Domestic Assistance

Sometimes you may need some extra help at home. Our care workers can support you and help you to develop some of those important daily living skills that are important to you. They can take you shopping or shop for you, assist with daily living tasks such as paying bills, attending appointments, assist you with your general house cleaning such as laundry, vacuuming, mopping, dusting, and help you to prepare and cook healthy meals.

Personal Care & Hygiene

Do you need some additional support with your daily personal activities? Our care workers provide assistance and supervision to help you live as independently as possible, maintaining your dignity at all times, such as getting up in the morning and going to bed at night, showering, dressing, grooming, toileting, feeding, mobilising around the home and hoist transfers.