Heartbeat’s Home & Community Care team provide a range of individual care support options for clients living at home. As our parents age and become frailer, they sometimes just require a little extra help around the house with their day-to-day needs. Getting the right help and finding ongoing, reliable and suitable care can be sometimes very challenging for you and your family.
Heartbeat’s Home & Community Care team are committed to the provision of client support from within a wellness framework. This strength based approach is goal focused and assists our clients to remain living independently and autonomously within their own homes for as long as possible.
Our wellness approach is about ‘partnering with’ people to assist them to regain their independence, adapt to their health and ability levels and even learn new skills, thereby putting the client at the centre of their own care.
We focus on the ongoing satisfaction of our clients, their families and all allied health professionals involved in their circle of care.
Our wellness focused service provision is flexible, responsive and based on the individual goals and needs of each client and their carer.
Heartbeat’s Home & Community Care team is known for their caring, compassionate and diligent capabilities, optimistic outlook, co-operative nature, positive attitude, approachability and accountability. Heartbeat nurses and care workers bring not only knowledge and experience, but also their unique talents to our client’s.
It is all about giving a person choice and helping them to remain in control of their own life.
We are very easy to deal with and can be trusted to do what we say we will.
Heartbeat Care Workers are well trained, experienced, supported with a diligent management team, ongoing training and supervision to deliver you the best possible care no matter how complex your care needs may be.
Every Heartbeat care worker is screened for their capability and suitability for their role, and must hold a relevant qualification in Attendant Care with recent industry experience. We conduct mandatory employment history checks, health screening and ensure that all care workers hold and maintain a current National Police Check and a NSW Working with Children clearance.
Heartbeat gives you peace of mind to get on with your life, all our care workers are employees of Heartbeat. They are paid weekly by us and are covered for Workers Compensation and all other statutory insurances.